Terms and Conditions

1. Preliminary

 

The website is owned by: Vico House Deco GGMA 4 Holding S.L.

With address at Corbera de Llobregat (08757), C/ les feixes 6

Provided with CIF number B02943926

 

It is the responsibility of the user to know the General Conditions of Sale in force at the time of the beginning of the Purchase process.

Vico House Deco. You can modify these General Conditions of Sale at any time. These possible modifications will not affect in any case, the purchases that have been made prior to the approval of said modifications, which will be governed in any case by the General Conditions in force at the time of making those other purchases.

Please carefully review the product information for its specific conditions. Since these General Conditions can be completed or modified by specific clauses or conditions of certain products, especially with regard to the exclusion of the rights of withdrawal, changes or refunds.

The electronic document in which the contract is formalized will be filed by Vico House Deco., and can be consulted through our website with the authentication of your username and password or the means established in each case. A paper copy can be requested from Customer Service, info@vicohousedeco.com whose data is detailed in Clause 12 of these General Conditions of Sale.

By accepting the conditions, the user declares to be of legal age and have sufficient legal capacity to be bound by these General Conditions of Sale.

 

2. Applicable regulations

 

This electronic contract is subject to Spanish regulations and especially to the regime imposed by Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE). The electronic contract will not be filed by a third party and the language for its conclusion is Spanish.

These General Conditions of Sale may be saved and reproduced at any time by the user who makes a purchase through the options of his Internet browser and must be read and accepted before finalizing the purchase.

 

3. Registration as a user

 

In order to access the electronic purchase of the products of Vico House Deco. It is not necessary to register as a user of the page (www.vicohousedeco.com). You can make the purchase without registration.

Registration as a user is free and must be done through the Register tab available on the website itself. At the end of the registration process you will receive an email confirming that the process has been carried out correctly.e.

The user will be able to access the section of registered users with their username and password or the means that, in each case, enable Vico House Deco. to authenticate users. In their profile, the user will be able to find relevant information such as that related to previous orders or the shipping address provided.

The user may unsubscribe as such at any time by sending an email to the address: info@vicohousedeco.com. Deregistration as a user will entail the cancellation of your personal user data.

 

4. Term of validity of the offer

 

Without prejudice to the provisions of the specific legislation, electronic contracting offers or proposals will be valid during the period set byVico House Deco. or, failing that, for as long as they remain accessible to the recipients.

 

5. Purchase process

 

The purchase process consists of the following steps:

(i) Selection of products: Browse our page and press the "Add to Cart" button each time you want to add a product to the purchase. The shopping cart contains the name of the selected product, the quantity and the price in euros.

(ii) Start of the purchase process: To start the purchase process, click the "Proceed to payment" button.

(iii) Filling in the purchase data: Before selecting the means of payment, you must fill in the purchase data and correct any errors produced in the data entry. Once you have verified your details, confirm your order.

(iv) Selection of the means of payment: Select the means of payment you prefer, accept these General Conditions of Sale by checking the corresponding tab, and press the "Complete order" button. At that time, the contract will be perfected for all purposes.

(v) Confirmation of purchase: Once we receive your acceptance,Vico House Deco. will issue an on-screen confirmation that you can file and that will contain the following information:

- Order number

- Order date

- Summary of the products included in the purchase.

In any case,Vico House Deco. will issue a confirmation of the purchase by email, within a maximum period of 24 hours from receipt of the purchase order.

Throughout the purchase process you can consult these General Conditions of Sale, as well as know the final price of the selected products.

Once the purchase is confirmed, the customer may not modify or cancel the order outside of the cases provided for by law or in these General Conditions of Sale.

6. Price, taxes and shipping costs

 

All the prices indicated on the website are referred to in euros and include those taxes and fees applicable to the Spanish territory, without prejudice to the fact that the purchase of the products from another territory could accrue the corresponding taxes and/or corresponding tariffs. Vico House Deco., through the bank details entered by the user on the website, will apply a withholding for the final amount of the order.

The shipping costs will appear detailed at the end of the purchase process, the user must choose the desired shipping method. These shipping costs will be borne by the user in full.

Prior to accepting the price through the option "Complete order", the user will be able to know the full final price of his order, broken down, where appropriate, the amount of the increases or discounts applied, as well as the transport costs, taxes, duties or other additional services.

The prices of the products may change at any time depending on the pricing policy of Vico House Deco. Products purchased will be billed at the price in effect at the time of purchase.

7. Payment

 

 

Users may pay the price of the products purchased by any of the following means:

a) Through debit or credit cards issued by Spanish financial institutions.

The payment of the user's order occurs in real time through the Virtual POS once it has been verified that the data provided is correct.

b) Through PayPal.

 

 

Vico House Deco. guarantees that it will treat the personal data obtained through the registration form filled out by the user with complete security and confidentiality.

 

8. Invoice

 

Vico House Deco. will send the proof of purchase by email, to the address provided by the user. In addition,Vico House Deco. allows the user to download the invoice from the My Orders section in the user's personal account section. Once the order for which he wants the invoice has been selected, the user must click on the Download Invoice button.ra”.

If an order has been placed as a guest and, therefore, you do not have a personal account, you must create a new account with the same email with which the order was placed and follow the steps explained above.

9. Delivery

 

Orders will be dispatched within the following territories: Peninsular Spain (includes the Balearic Islands), Metropolitan France (includes Corsica), Belgium, the Netherlands, Italy (includes Sardinia and Sicily), Portugal, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Monaco, Poland, Romania, Slovakia, Slovenia and Sweden.

Home delivery will be made from Monday to Friday. The user may specify any detail related to the shipment, as well as the delivery method according to the options provided byVico House Deco. in every moment.

The additional charges regarding the transport and delivery of the products will be informed to the user during the purchase process.

The user will acquire ownership of the subject products once the entire agreed price has been paid.

If delivery is not possible, Vico House Deco. is empowered to cancel the contract due to impossibility of compliance and without prejudice to the claims that may be initiated Vico House Deco. in case of fraud or fault of the user.

Vico House Deco. will not be responsible for the state in which the products are delivered to the user in case of impossibility of delivery of the order within the agreed period due to causes attributable to the user.

The assumption of risk by the user with respect to the products will take place at the time of delivery of these, regardless of the moment in which the user acquires ownership of the products. Therefore, Vico House Deco. will not be responsible for any theft, robbery, deterioration, damage or loss of the products that occurs after the delivery of possession of these to the user.

 

10. Liability for delivery

 

Vico House Deco. does not guarantee the permanent availability of the products, being exonerated from any type of responsibility as long as it does not cause a willful breach on the part of Vico House Deco, or that derives from errors in the unavailability of the service of the telematic data transfer networks beyond their control.

In addition, Vico House Deco. will be released from compliance with its delivery obligations provided for in clause 9 above, and declines all liability in this regard, in the following cases:

a) Total or partial non-payment by the user.

b) Omission or inaccuracy of the information that, in accordance with Clauses 3, 5, 6 and 7, the user must provide in the purchase order at the time of placing the order.

11. Returns

11.1. withdrawal

Right of withdrawal

You have the right to withdraw from this contract within a period of 14 calendar days without justification.

The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired material possession of the last of those goods.

To exercise the right of withdrawal, you must notify Vico House Deco (GGMA 4 Holding SL), carrer les feixes 6, 08757 Corbera de llobregat, Barcelona, info@vicohousedeco.com, of your decision to withdraw from the contract through a declaration unambiguous (for example, a letter sent by post, fax or email).

You may use the withdrawal form model below, although its use is not mandatory.

To meet the withdrawal period, it is enough that the communication regarding the exercise by you of this right is sent before the corresponding period expires.

Consequences of withdrawal

In the event of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method). that we offer) without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.

We will proceed to make said refund using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund.

We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, depending on which condition is met first.

You must return or deliver the goods directly to us or to Gregorio Visiedo, carrer eucaliptus 140 08757 Corbera de llobregat, Barcelona, without undue delay and, in any case, no later than 14 calendar days from the date on which we Communicate your decision to withdraw from the contract.

The term will be considered fulfilled if you return the goods before said term has expired. [You must bear the direct cost of returning the goods].

You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods.

Withdrawal form model

– To the attention of Gregorio Visiedo, GGMA 4 Holding Sl. carrer les feixes 6, 08757 Corbera de Llobregat BCN:

– I hereby notify you/we (*) that I withdraw from my/we withdraw from our (*) contract for the sale of the following good/provision of the following service (*)

– Ordered on/received on (*)

– Name of the consumer and user or consumers and users

– Domicile of the consumer and user or consumers and users

– Signature of the consumer and user or of the consumers and users (only if this form is submitted on paper)”

– Date (*) Delete what is not applicable.

 

11.2. Defective or damaged product during transport

 

When the product has been damaged during transport, it is essential that the user notify it the same day of receipt of the products and note it on the delivery note of the carrier.

Vico House Deco. will bear the shipping costs for the delivery and return of the product.

If the user wishes to return the merchandise with a transport company other than the one proposed by Vico House Deco. and the transport company selected by the user offers higher rates, the user will assume the difference in the transport cost.

Before opening a product, the user must verify the conformity and condition of the products, the integrity of the packaging and that the number of packages delivered correspond to what is indicated on the delivery note, making an immediate claim, in case there is some anomaly. If the user detects any abnormality before opening the product, Vico House Deco. Please do not open the seal or its packaging and write on the delivery note "I accept with reservation" and also specify the reason.

In the event that the user is not satisfied with the status of the delivered products, they should immediately contact Vico House Decoby email to info@vicohousedeco.com and always within 24 hours of receipt of the order.

12. Customer service

 

You can contact customer service at Vico House Deco. In the email indicated below and within the business hours established for this purpose.

 

- Email address: info@vicohousedeco.com

13. Warranty

 

All our products are guaranteed at the national level, against manufacturing defects for 2 years except for those products that indicate another term.

The guarantee is expressly excluded in the following cases:

a) Transport, accidents, improper use and other damages not due to the normal use of the product by the client after the delivery of the merchandise. This guarantee only covers transport damage caused before the material is received.

b) Transport of the product without the original packaging.

c) Burns, cuts, scratches, wrinkles, signs, scratches or other damage caused by animals or by improper use of the product.

d) Use or contact with chemical products (acids, solvents, dyes, paint, ammonia, lacquers or other hairdressing products...) or treatment with cleaning products not indicated for the specific upholstery of the guaranteed product.

e) Deterioration of color due to exposure of the product to the action of sunlight or other sources of heat.

f) Damages and indirect losses of any kind.

g) Damages, personal and/or material, caused as a consequence of non-compliance, by the user, with the rules and instructions given byVico House Deco. for the installation, use and maintenance of the product.

 

14. Force majeure

 

Vico House Deco. will not be liable for the total or partial breach of the obligations derived from this contract or for the delay in carrying them out if said breach is due to a circumstance of force majeure, including general, territorial or sectoral strikes, flood, fire, etc. .

 

15. Protection of personal data

 

In compliance with the provisions of Organic Law 3/2018 of December 5 and EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons with regard to the treatment of personal data and the free circulation of these data, and in the current regulations applicable at all times, we inform you that your personal data collected through this document will be processed by Vico House Deco.in order to comply with the commercial relationship between you and our company.

Personal data may be communicated to third parties provided that said communication responds to a need for development, compliance and control of the commercial relationship, and/or is limited to the aforementioned purposes, in accordance with current regulations applicable to the matter. .

We inform you that you can exercise your rights of access, rectification, cancellation, opposition, limitation of treatment and portability at any time at the registered office of the merchant indicated above or by sending an email to the following address: info@vicohousedeco.com.

You will find more detailed information on the processing of personal data by accessing the Privacy Policy of the website ofVico House Deco 

 

16. Intellectual property

 

Vico House Deco. will retain all intellectual and industrial property rights, including rights to business secrets, relating to all plans, standards, paintings, diagrams, graphic material, photographs, design samples, content and other documents, whether in electronic support, printed matter, such as preprint material or brochures that will be delivered to the user in the context of manufacturing, testing, demonstrating and marketing its products.

 

17. Nullity or voidability, applicable law and jurisdiction

 

If any of the clauses of this contract were null, voidable, illegal or unlawful, in such case, and in the broadest interpretive sense permitted by law:

a) Said declaration will not invalidate the rest of the contract, which will maintain its validity and effectiveness; Y

b) The null or voidable clause or clauses must be replaced or adjusted preferably to be annulled.

These General Conditions of Sale will be governed or interpreted, in everything not expressly provided herein, in accordance with Spanish legislation.Vico House Deco. and the user, agree to expressly waive any other jurisdiction that may be applicable and submit any controversy that may arise from the provision of the products or services subject to these General Conditions of Sale to the courts and tribunals corresponding to the consumer's domicile. Additionally, the consumer may opt for the jurisdiction of the courts of the city of Corbera de Llobregat (Spain).

In accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council, of May 21, 2013, and Law 7/2017, of November 2, we offer you the following link that allows access to the online dispute resolution platform of the European Union:

https://ec.europa.eu/consumers/odr/main/index.cfmevent=main.home2.show&lng=ESS