Shipping Policy

Orders will be dispatched within the following territories: Mainland Spain (includes the Balearic Islands), Metropolitan France (includes Corsica), Belgium, the Netherlands, Italy (includes Sardinia and Sicily), Portugal, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Monaco, Poland, Romania, Slovakia, Slovenia and Sweden.

Home delivery will be made from Monday to Friday. The user may specify any detail related to the shipment, as well as the delivery method according to the options provided byVico House Deco. in every moment.

The additional charges regarding the transport and delivery of the products will be informed to the user during the purchase process.

The user will acquire ownership of the object products once they have satisfied the entire agreed price.

In the event that delivery is not possible, Vico House Deco. is empowered to cancel the contract due to impossibility of performance and without prejudice to the claims that may be initiated Vico House Deco. in case of fraud or fault of the user.

Vico House Deco. will not be responsible for the state in which the products are delivered to the user in case of impossibility of the delivery of the order within the agreed period for reasons attributable to the user.

The assumption of risk by the user with respect to the products will take place at the time of delivery, regardless of when the user acquires ownership of the products. Therefore, Vico House Deco. will not be responsible for any theft, robbery, deterioration, damage or loss of the products that occurs after the delivery of possession of these to the user.


10. Responsibility for delivery


Vico House Deco. does not guarantee the permanent availability of the products, being exonerated from any type of responsibility as long as it does not cause a malicious breach on the part of Vico House Deco, or that derives from errors in the unavailability of the service of the telematic data transfer networks beyond their control.

In addition, Vico House Deco. will be released from the fulfillment of its delivery obligations provided for in clause 9 above, and declines all responsibility in this regard, in the following cases:

a) Total or partial non-payment of the user.

b) Omission or inaccuracy of the information that, in accordance with Clauses 3, 5, 6 and 7, the user must provide in the purchase order at the time of placing the order.