Shipping and deliveries
We currently do not ship to the Canary Islands.
At the moment, we do not ship to Ceuta and Melilla.
Free shipping over 60€
We currently offer free shipping for purchases over 60 and shipments to Spain (Peninsula and Balearic Islands).
We use the international transport company SEUR. For orders less than 60 , shipping costs will be 5.95 .€.
All of the above will not apply to bulky shipments or furniture, and there may be an extra shipping charge that will be clearly specified during the purchase process, before confirming your order.
We always pack your order with care and speed, we want it to reach you as soon as possible. If you place your order before 1:00 p.m., we will make sure that your order leaves our warehouse that same day, from this time onwards, it will leave the next business day. As long as it is not a local holiday or weekend, in the case of a local holiday it would leave the next business day and on the weekend, the next Monday.
Delivery 24-48 hours working days
Most of our products are in-stock, which means they are available for immediate shipment. The availability of each product is indicated on the corresponding page of each item. If there is an item that you want and it is not in stock, please contact us to inform you of the estimated time for its return.
Once your order has left the warehouse and for shipments to Spain (Peninsula and the Balearic Islands), the delivery time is usually 24-48 hours on working days with SEUR. These delivery times could be longer in the event that the destination is an island or small town, or during vacation periods or specific festivities.
From Vico we do everything possible to send your order within the indicated period or even before. If in any case, there is an article delay with respect to the indicated delivery time, we will notify you by sending you an email.
It could also be that on some occasion we find ourselves unable to send a product, due to breakage or defect, if so, we will contact you by e-mail as soon as possible to cancel the item or replace it with another if so. you want. To the extent permitted by law, we are not responsible for any losses, costs, damages or charges arising from late delivery of the order.
Your order will be delivered to the delivery address that appears in the order. If you wish to place an order with another delivery address, please let us know when filling in your order information. Standard shipments to Spain (Peninsula and Balearic Islands) are sent through SEUR. In the event that you are not at home at the time of delivery, SEUR will come the next day or leave a delivery notice so that you can pick up your order at the SEUR service point that corresponds to you.
Any questions you have with your shipment, do not hesitate to contact us.
We keep you informed at all times
As soon as we send your order, we will send you the Shipping Confirmation by e-mail, which will include a SEUR shipping number and a direct link to its page so that you can track your shipment. In the event that after 6 days from the receipt of the Shipping Confirmation e-mail you still have not received your package, contact us.
¡We hope you enjoy shopping quickly, easily and comfortably with us at Vico House Deco!